What counts as a plumber emergency
- A burst pipe or a leak you cannot stop
- No hot water or heating in cold weather
- A blocked toilet that is the only one in the property
- Water coming through a ceiling or light fitting
Not sure if it counts? Call anyway. We would rather talk it through than have you wait on something that needed sorting straight away.
What happens when you call
Tell us what is happening
Describe the problem and where you are. A couple of questions and we know what we are dealing with.
We give you a straight answer
You'll know right away whether we can get to you today, and roughly when.
An engineer is on the way
We head out, or book the next available slot if it genuinely can't wait for that.