Privacy Policy

Peak Plumbing ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we look after it.

Information we collect

When you contact us through our website, by phone, or by email, we may collect your name, phone number, email address, property address, and details of the job you're enquiring about. We use this information solely to provide you with a quote and carry out any work you instruct us to do.

How we use your information

• To respond to enquiries and provide quotes
• To schedule and carry out work you've booked with us
• To send invoices and process payments
• To comply with our legal and regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

Cookies and analytics

Our website uses Google Analytics to understand how visitors use the site, so we can improve it. This collects anonymised usage data and does not identify you personally.

Data retention

We keep enquiry and job records for as long as necessary to meet our legal, accounting and insurance obligations, and then delete them securely.

Your rights

Under UK data protection law, you have the right to access, correct, or request deletion of the personal data we hold about you. To make a request, contact us using the details below.

Contact us

If you have any questions about this policy or how we handle your data, contact us atinfo@peakplumbing.co.uk or call 07700900234.

This is a template privacy policy. Please review it with a qualified solicitor before publishing, to ensure it fully reflects how this business handles personal data and meets current UK GDPR requirements.